Carla Gervais

Director of Sales & Operations / Principal Broker


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With a dynamic background in the finance industry dating back to 1996, I’ve had the privilege to work with prominent finance companies such as Citi Financial and MCAP Mortgage Corp, and the last decade with The Mortgage Advisors. Alongside my role, I hold a seat on the Technical Advisory Councel at FSRA and am an Ontario Chapter Member with Mortgage Professionals Canada.

An advocate of effective communication and resourceful problem-solving, I am recognized as the go-to team player who thrives on guiding individuals toward success. My dedication finds its stride in nurturing the growth and prosperity of both the brokerage and our invaluable agents. Guided by the principle that ‘people don’t like to be sold to, but love to buy,’ I shape my personal sales approach around building relationships founded on trust, respect, and authenticity.

Dubbed an overachiever by nature, I set ambitious benchmarks and relentlessly pour my efforts into surpassing them. In my book, exemplary customer service thrives on a sense of urgency. I prioritize every client’s significance, swiftly grasping the intricacies of their needs, and delivering efficient, timely communication and solutions.

My expertise bridges the realms of both the lender and brokering perspective, allowing me to leverage a depth of understanding that I channel to the fullest. My belief stands firm: trust, respect, and ethical conduct form the foundation of lasting business relationships—values I both receive and reciprocate.

Above all, I am driven by the belief in the power of making a difference, not just in business, but in the lives of those I serve.